30-DAY MONEY-BACK GUARANTEE

We love our products and are confident that you will too! That’s why we offer a 30-day money-back guarantee. If the product doesn’t meet your expectations, simply return it for a full refund.

30-DAY MONEY-BACK GUARANTEE

Here's what our customers say

Perfect Fit & Luxurious Comfort The fit is absolutely perfect, and the fabric feels incredibly soft against the skin. You can really tell it’s made with attention to detail and comfortable yet stylish. I’ve already received compliments, and I couldn’t be happier with my purchase!
Ashley Tompson Ashley Tompson5 hours ago
Exceptional Quality & Beautifully Made I’m so happy with my order from Olivia Newyork! The quality is amazing, and every detail feels carefully made. Great service too, Highly recommend!
Kirsten Whitman Kirsten Whitman1 day ago
Fast Delivery & Exquisite Packaging Fantastic experience with Walton Sisters! My order arrived quickly, beautifully packaged, and the quality exceeded my expectations. I’ll definitely shop here again!
Ella Adams Ella Adams3 days ago
Outstanding Customer Service & Care I had a question about returns and got a reply within minutes. The team was so kind and patient they really care about their customers. My order arrived right on time and exceeded expectations!
Jessica Brown Jessica Brown2 days ago

COMBINE & SAVE EXTRA 10%

Frequently asked questions

Can I return an item if it doesn't work out?

Absolutely. We want you to feel confident shopping with Eleanor & Grace Boston. If your purchase isn’t quite right, you can request a return within 30 days of receiving your order. Simply contact our customer care team, and we’ll guide you through the return process.

What payment methods do you accept?

We accept a variety of secure payment methods, including Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. All payments are securely processed to ensure your personal and payment information is protected.

How do I track my order?

Once your order has been shipped with UPS, you’ll receive a shipping confirmation email with your personal Track & Trace link. Simply click the link to follow your package and stay updated on its journey to your door.

How do I pick the right size?

To find your perfect fit, simply check the size guide on the product page before placing your order. We recommend comparing the measurements with a similar item you already own and love. If you’re between sizes or need a little extra help, our customer care team is always happy to assist.

How long does shipping take?

Orders are typically processed within 1–3 business days. Once your order has been shipped with UPS, you’ll receive a confirmation email with your personal Track & Trace link, so you can follow your package every step of the way. Delivery times may vary depending on your location and seasonal demand.

Is shipping free?

Yes! We offer free premium UPS shipping on all orders across the U.S. Every shipment includes Track & Trace, so you can easily follow your package from the moment it leaves us until it arrives at your door.

How do I get in touch?

We’re always happy to help! If you have any questions about your order, sizing, returns, or anything else, simply reach out to our Customer Care team at info@eleanorgraceboston.com. We’ll do our best to get back to you as quickly as possible.